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Privacy Policy

Last updated: December 2024

1. Introduction

This Privacy Policy explains how AskMeTo ("we", "us", or "the Service") collects, uses, and protects your information when you use our platform.

2. Information We Collect

Information You Provide

  • Account Information: Email address, username, display name, and profile information
  • Request Information: Task titles, descriptions, and any details you include in requests
  • Contact Information: Email addresses and names provided when submitting requests

Information Collected Automatically

  • Usage Data: Pages visited, features used, and interactions with the Service
  • Device Information: Browser type, operating system, and device identifiers
  • Log Data: IP addresses, access times, and referring URLs

3. How We Use Your Information

We use collected information to:

  • Provide and maintain the Service
  • Send you notifications about your account and requests
  • Respond to your inquiries and support requests
  • Improve and optimize the Service
  • Detect and prevent fraud or abuse
  • Comply with legal obligations

4. Information Sharing

We may share your information in the following circumstances:

  • With Other Users: Request information is shared between requesters and page owners as part of the Service's core functionality
  • Service Providers: We use third-party services for email delivery, hosting, and analytics
  • Legal Requirements: We may disclose information if required by law or legal process
  • Business Transfers: In the event of a merger, acquisition, or sale of assets

We do not sell your personal information to third parties for marketing purposes.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time.

6. Data Security

We implement reasonable security measures to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information
  • Object to or restrict processing of your information
  • Data portability

To exercise these rights, please contact us through the Service.

8. Cookies and Tracking

We use cookies and similar technologies to maintain your session and preferences. These are essential for the Service to function properly.

9. Third-Party Services

The Service uses third-party providers including:

  • Vercel: Hosting and infrastructure
  • Resend: Email delivery
  • Neon: Database services

These providers have their own privacy policies governing their use of your data.

10. Children's Privacy

The Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

11. International Users

Your information may be transferred to and processed in countries other than your own. By using the Service, you consent to such transfers.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on the Service. Your continued use after changes constitutes acceptance of the modified policy.

13. Contact Us

If you have questions about this Privacy Policy, please contact us at hello@askmeto.work